At Sportuna Casino, we believe that strong communication is the foundation of a trusted and enjoyable gaming experience. Whether you have questions, need help, or simply want to share feedback, our support team is here for you 24/7. We offer a variety of ways to reach out, so you can choose the method most convenient for you.
Email Support
For detailed inquiries, feedback, or documentation-related assistance, you can contact us via email. Our dedicated support staff responds promptly to ensure your issues are resolved in a timely and professional manner.
Email Address: [email protected]
We aim to respond to all emails within 24 hours, often much sooner.
Phone Support
Prefer to speak with someone directly? Our customer care team is available via phone for urgent queries or when you’d rather explain an issue verbally.
Phone Number: +5999 689 7109
Operating Hours: 9 AM – 9 PM AST (Atlantic Standard Time)
Please note that phone support may be limited during public holidays.
Social Media & Messaging Platforms
Stay connected with us through social media or reach out via your favorite messaging platforms. Follow us for updates, game releases, promotions, and more—and don’t hesitate to drop us a message!
- Facebook: facebook.com/sportunacasino
- Twitter/X: twitter.com/sportunacasino
- Instagram: instagram.com/sportunacasino
- Telegram Support: @SportunaHelp
- WhatsApp Business: +5999 689 7109
Our social media team is active daily and usually responds within a few hours.
Physical Address
Sportuna Casino is operated by Rabidi N.V., a company registered and licensed in Curaçao. While we are an online platform, our administrative headquarters and legal presence are located here:
Sportuna Casino (Rabidi N.V.)
Heelsumstraat 51, E-Commerce Park Vredenberg,
Willemstad, Curaçao
Please note that our physical office is not open to the public, but all mail correspondence can be directed to this address.
How to Reach Us
We’ve made it easy for you to get in touch no matter where you are in the world. Whether you’re playing from your desktop, tablet, or mobile, help is always just a click away:
- Live Chat: Click the chat icon at the bottom right of the screen to initiate a real-time conversation with our team. This is the fastest way to get help, available 24/7.
- Help Center: Visit our Help Center to explore articles, tutorials, and FAQs covering everything from account management to game rules.
- In-Game Assistance: When you’re playing, click the “?” or “Help” icon in any game or betting interface to get context-specific support.
Our Commitment to You
We take every message seriously. Whether it’s a technical issue, a question about our games, or feedback on your experience, our goal is to make sure every player feels heard, valued, and satisfied. That’s why we invest in a multilingual support team and multiple channels of communication—so you’re never left without assistance.
We welcome your thoughts and inquiries and look forward to hearing from you. At Sportuna Casino, you’re not just a player—you’re part of a global community, and your experience matters to us.
Play confidently. Reach out anytime. We’re always here to help